Terms of Service
Terms of Service of www.bluelotusaroma.com
Last updated: January 2, 2025
Table of Contents
1. Agreement to Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Ceylon Gift Export (Pvt) Ltd (“Blue Lotus Aroma,” “Company,” “we,” “us,” or “our”), concerning your access to and use of https://www.bluelotusaroma.com (the “Site”) and any related services, applications, or tools (collectively, the “Service”). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and any supplemental policies referenced herein. If you do not agree, please discontinue use immediately.
Supplemental terms and documents that may appear on the Site (e.g. product‑specific policies) are hereby incorporated by reference. We reserve the right to update these Terms at any time; your continued use after posting constitutes acceptance of such changes. Please review the “Last updated” date above before using the Service.
You represent and warrant that (a) you are at least 18 years old, (b) you have legal capacity to enter into and comply with these Terms, and (c) you will not access the Service through automated or non‑human means (bots, scripts, etc.).
2. Intellectual Property Rights
All content on the Site— including text, images, graphics, logos, audio, video, software, and the selection and arrangement thereof (“Content”) — and all trademarks, service marks, and logos (“Marks”) are owned or licensed by Blue Lotus Aroma and are protected by Sri Lankan and international copyright, trademark, and other intellectual property laws. Content and Marks are provided “AS IS” for your personal, non‑commercial use only. No part of the Site or its Content may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way without our prior written permission.
3. User Representations
By using the Site you represent and warrant that:
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All registration information you submit is truthful, accurate, current, and complete.
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You will maintain and promptly update your registration information.
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You will comply with these Terms and all applicable laws.
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You are not under 18 years of age.
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You will not use the Site for any unauthorized or illegal purpose.
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You will not access the Site via automated means.
We may suspend or terminate your account if you provide false information or violate these Terms.
4. User Registration
Certain features of the Service may require you to register and select a password. You agree to keep your account credentials confidential and to be responsible for all activities under your account. We reserve the right to remove or reclaim any username we deem inappropriate or offensive.
5. Products
We strive to display product details—colors, specifications, and pricing—as accurately as possible. However, we do not warrant that your display will accurately reflect product colors or details. All products are subject to availability, and we may discontinue or modify any product at any time without notice.
6. Purchases and Payment
Accepted payment methods:
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Visa, MasterCard, American Express
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Amazon Pay
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All major credit/debit cards via Stripe
By placing an order you represent that your payment information is accurate and complete, and you authorize us to charge your chosen method for the total amount. Prices and shipping fees may change without notice. Sales tax will be added where applicable.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized use.
7. Return Policy
Our Returns & Refunds Policy is incorporated by reference. Please review it here: https://www.bluelotusaroma.com/return-policy.
8. Prohibited Activities
You agree not to:
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Harvest or scrape data from the Site.
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Circumvent security or usage restrictions.
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Use the Site to infringe third‑party rights or for unlawful purposes.
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Transmit viruses, malware, or spam.
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Impersonate others or misrepresent your affiliation.
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Frame or mirror the Site without permission.
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Reverse engineer any part of the Site.
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Use bots, scripts, or automated tools to access or interact with the Site.
Violation of prohibited activities may result in account suspension or legal action.
9. User‑Generated Contributions
We may offer features that allow you to post content—reviews, comments, images, etc. (“Contributions”). You retain ownership of your Contributions but grant us a perpetual, worldwide, royalty‑free license to use, modify, and display them in connection with the Service and promotion thereof. Contributions must not violate any law or these Terms.
10. Contribution License
By submitting Contributions, you grant Blue Lotus Aroma the right to access, store, process, and use your information as described in our Privacy Policy. You represent that you own or have obtained all necessary rights in your Contributions.
11. Guidelines for Reviews
If you leave a review, you agree that it will:
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Be based on your firsthand experience.
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Not contain profanity, hate speech, or discriminatory content.
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Not be libelous, defamatory, or infringing.
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Not be used for promotional or solicitation purposes.
We may remove or decline to post any review at our sole discretion.
12. Social Media
You may link your Blue Lotus Aroma account with third‑party social media accounts. By doing so you authorize us to access your public profile information and your friends/contacts list, subject to the third‑party’s terms. You may revoke this authorization in your account settings at any time.
13. Submissions
Any feedback, suggestions, or ideas you submit (“Submissions”) will be non‑confidential and become our sole property. We will be free to use and distribute such Submissions for any purpose without compensation.
14. Site Management
We reserve the right to:
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Monitor and investigate any violation of these Terms.
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Remove or disable access to any user Contributions.
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Refuse, suspend, or cancel orders at our discretion.
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Modify or discontinue features of the Service.
15. Privacy Policy
Your use of the Site is subject to our Privacy Policy: https://www.bluelotusaroma.com/privacy-policy. Please review it carefully.
16. Term and Termination
These Terms remain in effect while you use the Site. We may suspend or terminate your access at any time, without notice, for any conduct we deem harmful or in breach of these Terms.
17. Modifications and Interruptions
We may update, change, or discontinue the Site (or any part) without notice. We are not liable for any loss or inconvenience caused by downtime or changes to the Service.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to conflict of law principles.
19. Dispute Resolution
Any dispute arising out of or relating to these Terms shall first be referred to informal negotiations. If unresolved within 30 days, disputes shall be settled by arbitration in Colombo under the rules of the Colombo Centre for International Arbitration. The arbitral award shall be final and binding.
20. Corrections
We may correct errors or omissions on the Site at any time without notice.
21. Disclaimer
The Site and all Content are provided “AS IS” and “AS AVAILABLE” without warranties of any kind. Blue Lotus Aroma disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.
22. Limitations of Liability
To the maximum extent permitted by law, neither Blue Lotus Aroma nor its officers, directors, or employees shall be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site.
23. Indemnification
You agree to defend and indemnify Blue Lotus Aroma and its affiliates from any claims, losses, liabilities, damages, and expenses (including attorneys’ fees) arising from your breach of these Terms or violation of any law or third‑party rights.
24. User Data
You are solely responsible for the data you upload or transmit through the Site. We maintain backups but disclaim liability for any loss or corruption of your data.
25. Electronic Communications, Transactions, and Signatures
Visiting the Site or sending emails constitutes electronic communications. You consent to receive communications electronically and agree that such communications satisfy legal requirements.
26. Miscellaneous
These Terms constitute the entire agreement between you and Blue Lotus Aroma regarding the Site. If any provision is deemed invalid, the remaining provisions shall remain in full force.
27. Contact Us
For questions or concerns regarding these Terms, please contact: